CareTrack

Privacy Center

You are in control of your data. Use the options below to submit privacy requests. All requests are processed within 30 days.

Request Account & Data Deletion

Request the complete deletion of your account and all associated data. This permanently removes:

  • Your account and profile
  • Care circle memberships
  • All appointments
  • All medications & logs
  • All symptoms & logs
  • All documents & uploads
  • All notes & associated data
This action is permanent and cannot be undone. Once submitted, all data will be deleted within 30 days and cannot be recovered.
Request Full Account Deletion

Request Data Deletion (Keep Account)

Delete specific health data while keeping your account active. You can request removal of any combination of:

  • Symptoms & symptom logs
  • Medications & medication logs
  • Appointments
  • Uploaded documents
  • Notes
  • Caregiver relationships

Your account remains active after this request. You can continue using CareTrack with a fresh start.

Request Data Deletion

Request Data Export

Request a copy of your personal data stored in CareTrack. You can request any combination of:

  • Symptoms & symptom logs
  • Medications & medication logs
  • Appointments
  • Wishlist items
  • Uploaded documents
  • Circle & caregiver relationships

Your account remains active. Data exports are delivered within 30 days.

Request Data Export

Contact Support

For questions about your data, privacy practices, or general support, reach our team directly.

support@savagesurvivor.com

How Privacy Requests Work

  1. Click the request button above — it will open a pre-filled email in your mail app.
  2. Fill in your account email address where indicated.
  3. Send the email to our privacy team at support@savagesurvivor.com.
  4. You will receive a confirmation within 2 business days.
  5. Requests are completed within 30 days as required by applicable privacy law.