CareTrack

Privacy Policy

Last updated: June 29, 2026

1. Introduction

CareTrack ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and services.

2. Information We Collect

Health Information

You voluntarily provide health data including medications, dosages, appointments, symptom logs, medical photos, and health notes. This data is stored securely in your account.

Account Information

Email address, full name, and role/permissions within your care circle.

Usage Information

We may collect analytics on feature usage and app performance to improve the service. We do not track personal behavior.

3. How We Use Your Information

  • Provide, maintain, and improve the CareTrack service
  • Enable communication between you and your care circle members
  • Send administrative notifications (e.g., medication reminders, new invitations)
  • Comply with legal obligations
  • Improve app performance and user experience

4. Data Security & Storage

Your health data is encrypted in transit (HTTPS/TLS) and at rest. We use industry-standard security measures. Access to your data is limited to you and only the care circle members you explicitly authorize. We do not share, sell, or monetize your health information.

5. Care Circle Sharing

When you invite someone to your care circle, you grant them access to the data categories you select. You control granular permissions for each member (medications, symptoms, appointments, wishlist, etc.). You can revoke access at any time by removing the user.

6. Third-Party Services

Payment processing is handled by Stripe. We do not share health data with Stripe. We use Base44 as our backend infrastructure provider, which is bound by strict confidentiality and security obligations.

7. Data Retention

Your data is retained as long as your account is active. If you delete your account, all associated data is permanently deleted within 30 days.

8. Your Rights

  • Access: You can export all your data as CSV from the app
  • Correction: You can edit your health records at any time
  • Deletion: You can request deletion of your account and all associated data via our Privacy Center
  • Control: You manage who sees what data in your care circle

9. Age Eligibility

CareTrack is intended to be used by adults. When legally permitted, parents, legal guardians, healthcare providers, social workers, case managers, or other authorized representatives may manage care information on behalf of a minor.

10. HIPAA — What We Mean By "HIPAA-Friendly"

We use the term "HIPAA-Friendly" intentionally — and we want to be transparent about what that means.

What "HIPAA-Friendly" Means

CareTrack is designed with the same core privacy and security principles that HIPAA requires: encryption in transit and at rest, permission-based access controls, no selling of health data, user-controlled data sharing, and the ability to delete your records at any time. We believe your health information deserves that level of protection regardless of legal obligation.

What "HIPAA Compliant" Actually Requires

True HIPAA compliance is an organizational and legal status — not just a technical one. It requires formal Business Associate Agreements (BAAs) with every vendor in the data chain (infrastructure, email, storage), documented risk assessments, breach notification protocols, internal policies and staff training, and audit logs. This is a significant undertaking typically pursued by healthcare organizations and their software vendors.

Our Path Toward Full Compliance

We are actively working toward meeting the requirements for full HIPAA compliance. This includes evaluating Business Associate Agreements with our infrastructure providers and building the supporting policies and procedures required. Pursuing formal HIPAA compliance requires a certain scale of adoption to be sustainable — we are transparent that we are on that path, but are not there yet.

We share this openly because we believe patients deserve to understand exactly where we stand — not just what sounds reassuring.

Who CareTrack Is Designed For

CareTrack is a personal health record tool built for patients and their caregivers. It is not intended to be used by HIPAA-covered entities (hospitals, clinics, insurers) as a Business Associate tool. If you are a healthcare provider looking to use CareTrack as part of your practice's workflows, please contact us at support@savagesurvivor.com before doing so.

11. Contact Us

If you have questions about this Privacy Policy or your data, contact us at: support@savagesurvivor.com

By using CareTrack, you acknowledge that you have read and understood this Privacy Policy.