Question 1

What is CareTrack?

Accepted Answer

CareTrack is a private digital care binder and medical organizer designed for patients and family caregivers. It helps you organize medications, appointments, symptoms, and medical records in one secure place — accessible from any device. Created by Care Village (Savage Survivor Brand LLC).

Question 2

Do caregivers need to pay to use CareTrack?

Accepted Answer

No. Inviting family members and caregivers to your CareTrack care circle is always free. Only the primary account holder pays the one-time $25 fee.

Question 3

Is CareTrack a subscription?

Accepted Answer

No. CareTrack uses a one-time payment model. Pay $25 once for lifetime access — no monthly charges, no renewals, no hidden fees. Ever.

Question 4

Can I export my medical records from CareTrack?

Accepted Answer

Yes. Every section — appointments, medications, symptoms — has a Download CSV and Email Records option. You can send your full medical history to a new specialist, insurance provider, or family member in seconds.

Question 5

Is my health information private in CareTrack?

Accepted Answer

Yes. Your health information is private and completely under your control. You choose exactly who can see which parts of your records using granular permissions. CareTrack does not sell or share your health data.

Question 6

Who is CareTrack designed for?

Accepted Answer

CareTrack is designed for cancer patients and survivors, family caregivers, parents managing complex care, and anyone who needs a private digital medical organizer to coordinate care and manage health records.